Description

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After-sales Service
The manufacturing facility is dedicated to presenting clients with complete assurance support. Provide free set up technical guidance, and help clients in standardized set up via video tutorials, on-line far off preparation or dispatching technical personnel for on-site education to make certain the overall performance of products. Establish a rapid-response fault dealing with mechanism. After receiving patron fault feedback, supply a preliminary answer inside 24 hours. If on-site processing is required, prepare technical personnel to arrive at the scene inside forty eight hours. At the identical time, grant a whole product fantastic warranty service. During the excellent assurance period, for product satisfactory issues brought about by means of non-human factors, free preservation or substitute offerings are provided; normal purchaser return visits are carried out to gather client use comments and always optimize product and provider quality.

FAQ

Q: What international quality certifications have your wheel hub assemblies obtained?

A: Our wheel hub assembly products have fully obtained ISO/TS16949 automotive industry technical specification certification, CE certification and SGS testing certification. All production processes strictly comply with international standards to ensure stable and reliable product quality.

Q: What is the product packaging method? Can it meet the needs of long-distance sea transportation?

A:The standard packaging is neutral box, which can effectively prevent shock and scratch. If sea transportation is needed, we can additionally provide export standard corrugated box + pallet reinforcement packaging, which is moisture-proof and rust-proof, fully meeting the requirements of long-distance transportation.

Q: How long is the warranty period of the wheel hub assembly? What does the warranty scope cover?

A: The warranty period of regular products is 24 months or 50,000 kilometers (whichever comes first). The warranty scope covers problems such as abnormal noise, jamming and bearing failure caused by product manufacturing defects. Free replacement service is available for non-human damage.

Equipped with an unbiased R&D group and whole manufacturing lines, it independently controls the whole procedure from raw cloth procurement, precision machining to completed product inspection, except relying on exterior OEMs, which can efficiently manage manufacturing charges and product quality. At the identical time, a steady uncooked fabric provide chain device is installed to keep away from the influence of market uncooked fabric fluctuations and make certain stock balance and on-time order delivery.